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How to order a funeral

  • ELPIS Funeral Directors will advise you how best to proceed and what should follow in the case of the passing of a loved one

The choice of funeral directors to arrange the funeral of your loved one is always yours!
Should the deceased‘s body be taken away by funeral directors other than your chosen ones, you are under no obligation to arrange the funeral with   them. The choice of a funeral home always rests entirely in your hands.  

In the event of death occurring in medical establishment or retirement home

  • The staff at the relevant facility will inform you of the passing of your nearest
  • The same personnel will arrange for the transfer of the deceased person to a morgue
  • Should no mortuary be available at the premises, the deceased will then be transferred to the morgue of the contracted funeral home. This, however, does not tie you to the use of their services. The choice of funeral directors to arrange the funeral of your loved one is always yours!
  • Contact our funeral directors by telephone or visit any one of our branches
  • The clothing you have chosen for the funeral of your loved one should then be taken directly to one of our offices. In no case whatsoever will it be necessary for you to visit the pathologist or a medical facility

In the event of death occurring at home

  • Call the doctor on the emergency number (155), who will issue the necessary documentation upon examination of the deceased
  • At the same time contact our funeral directors by telephone
  • Should the doctor examining the deceased not require a post-mortem, we will transfer the body of the deceased to our mortuary
  • Have the documents from the doctor ready to hand and prepare the clothing for the deceased person for the funeral directors

What will you need in order to arrange for a funeral?

Ordering party‘s ID
compulsory
Clothing for the deceased
as appropriate
ID of the deceased person
if available
Photograph of the deceased
optional
Medical certificate of cause of death
if available
  • It is essential for the person ordering the funeral to supply an ID or other proof of identity
  • You may hand over the clothing for the deceased or avail yourself of the funeral shirt (shroud) we have on offer
  • You will not need the medical certificate of the cause of death
  • Should you have any photographs of the deceased to hand, take them with you to the funeral home in order that the most appropriate preparation of the body of the deceased may be undertaken
  • You may visit any one of our branches

Hand the clothing that you have chosen for your loved one directly to one of our offices. It is no longer necessary to visit the pathologist or a medical establishment.

You can arrange the funeral at your home

If you have problems with mobility or wish to discuss everything in the peace of your own home, we will arrange all that is necessary for the funeral at your place of domicile. We are happy to come to you.

  • Arrange a meeting at your home by calling 00420 602 200 700
  • This service is free for our customers
  • Our trained funeral arranger will come to you with all that you require, including our catalogues
  • Prices remain the same as when ordered in the office

Alternatively you can arrange the funeral through the internet

  • 24 hours a day all year round
  • From any place in the world with an internet connection
  • We will forward an order form to you, as well as an invoice for the funeral, apology notices, etc.
  • The preparation and printing of the funeral notice is included in our services
  • Detailed information on other procedures, such as the cancelling of the retirement pension, inheritance proceedings and other matters will be provided by telephone or e-mail
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